Shipping & Returns
How orders leave the warehouse, and the conditions for returning a part.
01
Return window
Returns are accepted within 30 days upon delivery, only for uninstalled, unmodified and resellable goods. No returns once the part has been installed.
02
Restocking fee & shipping cost
Buyer's error (wrong part ordered): the buyer covers round-trip shipping cost plus a 20% restocking fee. Seller's error (wrong item shipped): we cover all shipping costs and issue a full refund.
03
Shipping damage & abandoned shipment
Inspect the package immediately upon receipt. If the outer packaging is damaged, refuse delivery and record a full video — we do not accept damage claims after signature. If a shipment is detained, returned or discarded because the buyer failed to clear customs or pay duties, no refund will be granted.
